When considering training your in-house support team there are some interesting facts to consider:
		9 out of 10 companies state that their performance depends on the amount of training their staff have.
		90% of people surveyed said that training is a key element of job satisfaction and two-thirds said that they worked harder as a result.
		A recent analysis of the European IT industry by Microsoft and IDC predicted that the shortage of skilled IT staff will increase to 1.7 million by 2003, which means that those with the skills and expertise will be even more in demand.
When a problem arises which is preventable or reoccurs, we would look to help your technical team to be proactive in stopping the situation by spending time to ensure they understand what is happening and why. We are also happy to assist in any general training requirements our clients have to assist their support team, or even their users, in utilising the Oracle system to its potential. Recommended training areas might include
		Introduction to SQL
		Introduction to Oracle Applications
		Advanced SQL
		Essential Oracle DBA skills
		Maximising your ROI in your Oracle system
		Upgrading to release 11i
		System performance tuning
		Oracle database backup and recovery
For Further information on the training services available please contact your support liason or our sales team